IT support and managed IT in Coquitlam and the Tri-Cities
One IT company for all three cities.
Helpdesk, devices, Microsoft 365, backups, security and network cabling for offices, clinics, shops and industrial businesses across Coquitlam, Port Coquitlam and Port Moody. On site when it needs hands, remote for everything else.
- 01Coquitlam, PoCo & Port Moody
- 02Same business day first response
- 03One flat monthly fee, agreed in writing
- 04A one-page IT summary every quarter
Three cities, one set of problems, one number to call.
Coquitlam, Port Coquitlam and Port Moody run together so closely that plenty of businesses have an office in one, a warehouse in another and staff living in the third. Your IT shouldn’t care which side of the city line a laptop is on, and neither do we.
JFI is based in Maple Ridge, just across the Pitt River, so the Tri-Cities are a regular drive for us. The day-to-day work is the same managed IT we run everywhere: a helpdesk that already knows your setup, accounts and devices kept in order, backups that restore, and problems closed at the cause.
What gets fixed remotely, and what gets a visit.
Most problems are fixed over a remote session, which is usually faster than waiting for anyone to arrive. When a job needs hands, we come to you anywhere in the Tri-Cities.
Fixed without a visit
If it can be solved from a screen, it is, often while you’re still on the first call.
- Passwords, MFA and locked accounts
- Email that isn’t arriving, sending or syncing
- Microsoft 365 or Google Workspace licences and permissions
- Updates, patching and software installs
- Backup monitoring and test restores
- Account clean-up after a phishing email
Worth a trip across the bridge
The jobs that need someone in the room, from one desk to a whole floor.
- New laptops and workstations set up and handed over
- Firewall, switch and Wi-Fi problems
- Printers, scanners and card terminals dropping off the network
- Office moves and fit-outs, with new network drops
- Server closets and racks that need sorting out
- In-person onboarding for new staff
Drive times across the Tri-Cities.
From our base in Maple Ridge, the Tri-Cities are across the Pitt River Bridge. Approximate drive times outside rush hour:
- Port Coquitlam, including the Mary Hill industrial area~20 min
- Fremont Village and the Dominion area~20 min
- Coquitlam Centre and City Centre25–30 min
- Burquitlam and southwest Coquitlam~35 min
- Port Moody, Suter Brook and Newport Village30–35 min
These are driving distances, not response promises. Our commitment is a first response the same business day, with problems that stop someone working ahead of routine requests. Most are solved remotely during that response.
IT for the businesses that make up the Tri-Cities.
From industrial units in Port Coquitlam to offices around Coquitlam Centre and Port Moody’s villages, the common thread is no IT department and a need for one.
- 01
Industrial & distribution
Manufacturing, wholesale and service companies in Port Coquitlam’s industrial areas, with shop-floor PCs, warehouse Wi-Fi and label printers that have to work every shift.
- 02
Professional offices
Accounting, legal, real estate, insurance and engineering offices around Coquitlam’s City Centre and Port Moody, where client files and email security are the business.
- 03
Clinics & health practices
Dental, physio, optometry and medical clinics with practice software, front-desk PCs and patient records that need backups and strict access control.
- 04
Retail & restaurants
Shops and restaurants around Fremont Village, Suter Brook, Newport Village and Coquitlam Centre, with point-of-sale, guest Wi-Fi kept off the business network, and a backup line for outages.
- 05
Trades & field service
Contractors and service companies based in the Tri-Cities, with crews on phones and tablets and an office that needs the same files.
- 06
Multi-site businesses
An office in Coquitlam, a shop in PoCo, a second location in Port Moody. Networks, accounts and documentation run as one system, not three.
Managed IT in the Tri-Cities, line by line.
Managed IT is the day-to-day running of everything your people rely on, for one flat monthly fee, sized to the people and devices we look after and agreed in writing before we start.
- Helpdesk. One number and one email for everyone, at every location.
- Workstations and laptops. Set up, updated, repaired and replaced, warranty claims included.
- Email and accounts. Microsoft 365 or Google Workspace, licences, passwords and multi-factor sign-in.
- Backups. Monitored, with restores tested rather than assumed.
- Patching and updates. Operating systems and software kept current.
- Joiners and leavers. Accounts and devices ready on day one, closed off on the last.
- Your other vendors. Internet, phones, printers and software vendors, handled for you.
- A summary every quarter. One page on what broke, what we fixed and why, and what needs a decision.
Projects like connecting a second location, a Microsoft 365 migration or a custom app are planned and quoted separately. See how managed IT works or how pricing works.
The rest of your IT, from the same company.
Tri-Cities businesses can get all of this from JFI, so there’s no back-and-forth between vendors about whose problem it is.
Network cabling
Cat6, Cat6A and fibre for office fit-outs, retail units and industrial spaces, tested, labelled and documented.
Network cablingCloud & Microsoft 365
Migrations, site-to-site links between locations, servers and monitoring on all of it.
Cloud & infrastructureSecurity & compliance
MFA, hardening, tested backups, insurance questionnaires and a written plan for a bad day.
SecurityCustom software & AI
Internal apps, integrations and AI assistants built around how your business already works.
Custom solutionsIT support around the Tri-Cities.
On site across Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, Pitt Meadows and the rest of Metro Vancouver and the Fraser Valley. Remote support anywhere in BC.
- Coquitlam
- Port Coquitlam
- Port Moody
- Maple Ridge
- Pitt Meadows
- Langley
- Abbotsford
- Burnaby
- New Westminster
- Vancouver
IT support in the Tri-Cities, the short answers.
01Do you cover Port Coquitlam and Port Moody as well as Coquitlam?
02How quickly can you be on site?
03Can you connect our offices in different cities?
04How is managed IT priced?
05We already have an IT person. Can you work alongside them?
Tell us what’s going wrong.
How many people, which city or cities you’re in, and what’s been breaking. If something is down right now, call. Otherwise we’ll come back the same business day with a time to talk, or you can book a consult directly.
- Hours
- 8am–5pm, 7 days a week
- Where we work
- Vancouver, Burnaby, Richmond, Surrey, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Delta, North Vancouver, Maple Ridge, Pitt Meadows, Langley and Abbotsford. Remote support anywhere in BC.
- What clients say
- Read our reviews on Google ↗